Axis 1 - Organizational Development

The first axis is about developing the employees and the organization. Organizational development can relate to the development of products and services, improvement of efficiency, market development, and so forth. However, within the CIMMTM framework, we will deepen the development of leadership, the development of employee’s competencies, the development of organizational culture and the way in which the organization is managed.

Clear Direction and Focus

Strategy

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Quality of Management

Leading

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Openness and Action Orientated

Openness

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Learning Organization

Learning

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Organizational Agility

Agility

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Axis 2 - Process Improvement

In order to implement the strategy, the organization must continuously simplify, align and improve its processes. This can sometimes also mean that unnecessary procedures, protocols and controls need to be abolished. The result of process improvement is that the organization is able to respond efficiently and effectively to events. In most larger organizations we find three levels of control: Strategic, Tactical and Operational. 'Business Process Management' (BPM) is about managing and improving core processes. It involves management processes (strategy, monitoring, evaluation and adjustment), primary processes (operational and execution) as well as supporting processes (to support primary processes).

Creating a solid foundation

Structured

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Creating a Continuous Improvement culture

Managed

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Creating stable and efficient processes

Predictable

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Creating capable processes

Capable

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Creating World Class products & services

World Class

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